A few helpful answers.
The details that make your next exchange easier.
Do I need an account?
No. You can create a guest exchange and save its private link. Log in before creating an order if you want cashback and account history.
Which USDT networks can I use?
USDT is available only on TRON (TRC-20), including cashback withdrawals. Always check the exact network.
What does available reserve mean?
It is the liquidity configured for a particular payout method. It is separate from the minimum and maximum exchange amount.
What happens if the rate expires?
The quote expires when the payment window ends. Start a new exchange for an updated quote. If you already sent payment, contact support from the existing order.
How do I contact a person?
Open Support or use the support link on your exchange page. Messages are saved in the same conversation and the administrator can reply there.